1. Enter the five (5) digit session key provided by your support specialist into the box provided below and click 'Begin Session'.
  2. If you are prompted to SAVE or RUN, select RUN. If prompted with a security warning, select RUN or ALLOW.
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Product Fee Fee with tax
Remote Diagnostic Per Half Hour* $35.00 $37.28
Other Assistance 1 Hour $70.00 Per Hour $74.55
Other Assistance Blocks 4 Hours** $260.00 Per 4 Hours ($65 P/H) $276.90

*Remote Diagnostic is dependent on internet connectivity and on site or drop off may be needed to rectify any issues

**Blocks of time can be purchased in advance and used at your need or convenience