Instructions

  1. Enter the five (5) digit session key provided by your support specialist into the box provided below and click 'Begin Session'.
  2. If you are prompted to SAVE or RUN, select RUN. If prompted with a security warning, select RUN or ALLOW.
Need Assistance?


Call us at 419-435-0404

E-mail us at hardware@noguska.com
Product Fee Fee with tax
Remote Diagnostic* $35.00 $37.28
Virus Removal** $49.00 $52.19
Other Assistance 15 Min $17.00 per 15 Minutes $18.11
Other Assistance 1 Hour $60.00 Per Hour $63.90
Other Assistance Blocks 4 Hours*** $220.00 Per 4 Hours ($55 P/H) $234.30

*Remote Diagnostic is dependent on internet connectivity and on site or drop off may be needed to rectify any issues

**Virus Removal is dependent on internet connectivity. This will also require user assistance during reboots.

***Blocks of time can be purchased in advance and used at your need or convenience